PI Business Improvement
Mystery Shopping International Standards
Tattersalls Study Tour

Qantas National Call Centre Study Tour

Colonial Study Tour UK
RACV Study Tour
Today more than ever, organisations are drawing on external expertise for additional insight and expert knowledge on
"…how to achieve a sustainable competitive advantage."
PI Learning International provide programs that are innovative, and excellent in value adding outcomes.
PI's international experience extends across all business sectors, facilitating business improvement for all levels of the organisation.
 
"85% of service and production faults can be attributed to common causes"
W Edward Demmings




PI Business Improvement products and services include:

Customer Sevice projects

  • Mystery Shopping
  • Telephone Surveys
  • Internal Focus Groups
  • External Focus Groups
  • Market Research
  • Benchmarking Workshops
  • Study Tours

Compliance Development

  • Occupational Health & Safety
  • Quality Assurance
  • Environmental Management
  • Risk Management

Finance Management

  • Credit Management
  • Financial Planning
  • Taxation Consulting
  • Investment Management
  • Goods and Services Tax
  • Energy Management

Personnel Development

  • Reward and Recognition
  • Ergonomics
  • Equal Opportunity
  • Diversity
  • Payroll
Equipment Management
  • Reliability Maintainability
  • Capital Expenditure Studies