PI On-line



On-line access allows an accurate, real-time, two-way flow of information between customers and business. The PI Learning International on line service is available to all participants that attend a PI Learning International Training Program. Visitors are now welcome to view the PI On-line product range, see below.

The on-line facility allows member access to receive PI newsletters, corporate business improvement case studies and on-line learning. The on-line service is also the supporting resource for articles, papers and selective industry journals.

Access PI Client Login page here



Order On line

There is an extensive range of products now available on-line for purchase. As part of the customised training programs that PI Learning International present, special gift packs and training products are now on offer. These quality products can be personalised for individuals and groups depending on the objectives of the course.


Product Range 2003:

  • Training products
  • Personalised gifts
  • Corporate Gifts
  • Gift Packs
  • Pamper Packs
  • Survival Kits
  • Sports Packs
  • Stress Packs
  • Energy Packs
  • Relaxation Packs
  • Edibles Pack
  • Executive Packs
  • Special Occasion and Birthday Surprises
  • Uniforms, Caps etc.
  • Desk top and office products

All products are available to purchase on line. Choose from the following payment options, Visa, Mastercard, AMEX.

 

 


On Line Nominations

PI Learning International are inviting consumers to nominate their service "champions".

Nominees can be from any level of the workplace where a service is being delivered. The nominee will be mystery shopped by PI Learning International using "best practice" measurement tools developed through the company's new Benchmarking International Project. If the nominee meets Best Practice levels, they will receive a Benchmarking International award and will be assessed for national awards in July 2004.

Please click here for Benchmarking International information


Mystery Shopping



Customer Service Champion July 2001
Emmanuel Taitimu

Emmanuel 'Manny' was nominated for customer service excellence in July and after he was mystery shopped using the criteria in Benchmarking International Best Practice, he won. Manny has been a taxi cab driver for 25 years, his philosophy "Commitment is the name of the game" and "Never say you can't" is evident when he will load your luggage into a trolley at the airport before you even get out of the car. Manny's service has been described as impeccable, going the extra mile and always ready to help. When Manny received this prestigious award he said that he was shocked at first but it is the most memorable event in his working life, "I never expected to win such an award. To be appreciated for what you do means that you are doing it right."
Manny operates his taxi service in Melbourne, Victoria Australia under the Network Taxi Consortium.

Benchmarking International
Customer Service Champion July 2001
Manny Taitimu